Call-Out Service
We've Seen it All
We offer both remote and on premise service in the local area (Waterloo, Kitchener, Cambridge, Guelph and surrounding areas). Our regular business hours are Monday to Friday 0900-1700, outside this can be scheduled and is considered emergency response.
Having over 30 years of hands-on corporate IT experience affords us the ability of diagnosing just about everything including viruses, network interruptions, internet connection issues, server failures such as network connectivity and storage interruptions including RAID and SAN.
WE USE UNIQUE ENTERPRISE LEVEL TOOLS TO GIVE YOU THE EDGE
We enjoy finding the root cause of the problem and fixing it with the ultimate goal of the same problem not returning
Having dealt with servers for many years affords us the opportunity of being able to identify, confirm and fix failures quickly and safely.
All staff are trained and fully insured by GRIFFCOMM, we are also registered under WSIB for complete piece of mind.
We carry very specific Fluke branded equipment for testing, installation and expansion of both copper and fibre networking topologies.
In a corporate network Ethernet is widely used for communication, this has afforded us the opportunity of dealing with hardware such as Phones, Video conferencing, PBX and Video surveillance, to name a few.
We also have experience with many different types of operating systems and their associated hardware platforms including, IBM AS400, VMWare Hypervisor, Apple MAC, iOS and Android.
